Refund & Shipping Policy

Shipping Policy

• Orders are processed within 1–3 business days.

• Standard shipping times: 5–10 business days.

• Tracking information will be emailed after shipment.

Refund Policy

• Returns accepted within 30 days of purchase.

• Products must be unused and in original packaging.

• Refunds processed within 5–7 business days after receiving the return.

• Shipping costs are non-refundable.

Exchanges

• Exchanges are available if the item is defective or damaged.

• Contact us at hello@braylae.com to request an exchange.